It is currently Tue Mar 19, 2024 2:25 am

All times are UTC - 5 hours



Forum rules


Please stay on topic at all times in this board.

Please be respectful to other members and administrators.

No spam.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 50 posts ]  Go to page 1, 2, 3, 4, 5  Next
Author Message
 Post subject: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:04 am 
Lieutenant Major
Lieutenant Major
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
Hello Supermechs players,

As some players are currently aware there appears to be an issue with the logging into supermechs on the browser version (perhaps on other versions but I am not aware of that at the moment). It appears the majority of players are stuck on the retrieving data part of the log in.

This issue is being looked at and trying to be solved as soon as possible and all we can do is thank you for your patience.

If anyone is having different issues regarding logging in then please also message here as it will help us narrow down the issue.

Thank you for your cooperation and we apologize for any inconvenience that this has caused.

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:06 am 
Captain
Captain
User avatar
 WWW  Profile

Joined: Mon Sep 10, 2012 3:43 am
Posts: 714
Location: Chorus.
Gender: male
Android version is down as well - a user not too long ago posted, having the same problem.

Edit: My problem was being frozen on the 'retrieving data 3/3' screen, but now I cannot even connect to the server.

_________________
Image
^ Thanks Andy!


Last edited by TorturedZealot on Wed Oct 14, 2015 5:15 am, edited 1 time in total.

Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:10 am 
Lieutenant Major
Lieutenant Major
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
Thank you I'll forward that information as well

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:15 am 
Sergeant
Sergeant
 Profile

Joined: Mon Jun 09, 2014 5:33 pm
Posts: 80
Yes. It is still refreshing and no login.

http://imgur.com/F8EG1Z3


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:16 am 
Captain
Captain
User avatar
 WWW  Profile

Joined: Mon Sep 10, 2012 3:43 am
Posts: 714
Location: Chorus.
Gender: male
I have tried incognito mode - it did not work for me either.

_________________
Image
^ Thanks Andy!


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:17 am 
Second Lieutenant
Second Lieutenant
User avatar
 Profile

Joined: Sun Sep 07, 2014 1:04 am
Posts: 270
Gender: male
Enter Incognito mode, It works fine on that for me
Chrome is - ( Ctrl + Shift + N )
Don't know any other browsers, You guys are going to have to find that out :p


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:37 am 
Sergeant
Sergeant
 Profile

Joined: Mon Jun 09, 2014 5:33 pm
Posts: 80
I tried to play new player and it works but existing player not.


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:38 am 
First Lieutenant
First Lieutenant
User avatar
 WWW  YIM  Profile

Joined: Tue Apr 29, 2014 3:33 am
Posts: 540
Location: Earth
Gender: male
Problem = Stuck at Retrieving data 3/3

_________________
Image


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:40 am 
Captain
Captain
User avatar
 WWW  Profile

Joined: Mon Sep 10, 2012 3:43 am
Posts: 714
Location: Chorus.
Gender: male
BUTCHKRAB wrote:
I tried to play new player and it works but existing player not.


Thats because the tutorial does not require access to the servers.

_________________
Image
^ Thanks Andy!


Top
 

 Post subject: Re: Supermechs Log in issues.
PostPosted: Wed Oct 14, 2015 5:44 am 
Lieutenant Major
Lieutenant Major
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
All this information is very important to us and we are trying to solve the problem as quickly as possible. If you know anyone with more information regarding the issue then that would be very helpful.

Thank you.

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 50 posts ]  Go to page 1, 2, 3, 4, 5  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl