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 Post subject: Re: Server Upgrade! Maintenance! - Important!-
PostPosted: Fri Apr 17, 2015 11:39 am 
Private
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Joined: Wed Jan 28, 2015 11:44 am
Posts: 2
thx for the 411 llona


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 Post subject: Re: Server Upgrade! Maintenance! - Important!-
PostPosted: Sat Apr 18, 2015 1:04 am 
Lieutenant Major
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Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1770
Gender: female
Hi there!

We faced some log in issues which should be solved by now. Please try to log in after you cleared your browser cache and cookies.
It could be possible that your last session got interrupted by a restart of our server. Clearing those old files often helps. (If you use the iOS app, you might need to re-install it)

If you still can’t log in, please check if one of the points listed below could cause it:


1. If you changed your password to a new one, or clicked on „forgot password“, please look up your email inbox (and the spam folder), if there is an email with the new activation link.
You will need to click on the link before you can use the new (temporary) password, which is provided in the email.

2. If you tried out different combinations of your password, please log into our forum first (http://www.supermechs.com/forum/ucp.php?mode=login)
It could be possible that you need to verify your account with a simple captcha

Thank you for your patience and enjoy the next fights!

- SuperMechs support


PS. You can find the link to change your password back to you old one after the login at the forum here: http://www.supermechs.com/forum/ucp.php ... eg_details
Please don't change/confirm the email settings at the same time


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 Post subject: Re: Server Upgrade! Maintenance! - Important!-
PostPosted: Sun Apr 19, 2015 2:28 pm 
Private 1st class
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Joined: Sun Mar 08, 2015 2:08 am
Posts: 12
"same here, I cannot log in my account from supermechs.com . But if I go to facebook and play it, it works fine."

-I did clear the cache , and not it's working.

thanks


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